SHG lettersSHG logo - link homePicture of a house
spacer Picture of a house
Audit Commission reports
Audit Commission logo

Teams from the Audit Commission Housing Inspectorate visit all housing associations to find out about their services to residents, and how they are working to improve these.

They look at how each association does in various areas, including:

  • how it plans repairs and carries out maintenance;
  • how it consults tenants;
  • how it allocates homes; and
  • how it tackles issues like antisocial behaviour and complaints.

In autumn 2003, the Audit Commission inspected The Vale Housing Association. Inspectors assessed the Association as providing satisfactory services to tenants and said that it was also raising standards in service delivery. Click here for a summary of their report.

In autumn 2004, the inspectors visited Sovereign Housing Association and gave it one of the best results in the country, saying that the Association provided good (two star) services, and had excellent prospects for improvement. Click here for a summary of their report.

Twynham Housing Association is due to be formally inspected in spring 2008 but commissioned a mock inspection in 2005. This found it was providing 'one star' services and had promising prospects for improvement. Since then, Twynham has been implementing various recommended improvements to its services, supported by the Group as a whole.
Keith Cleal - Link to full articleCommunity involvement in Witney
spacer
A community in the making
spacer
link to iN business for neighbourhood web site
©2008 Sovereign Housing Group Limited (charitable). All rights reserved.